Terms & Conditions

ROCKET QUEENS is a trading name of the M.D. Veziridi General Partnership & Co, a company registered in Greece under VAT number 081863129. Our registered address is Leagrou 31, Athens 11631, Greece.

Pricing Policy

Prices shown on the site are in Euros or USD and are inclusive of VAT at the applicable rate. All prices and offers remain valid as advertised from time to time. The Euros or USD price of a product displayed on the site at the time the order is accepted will be honored, except in cases of patent error.

From time to time, prices are subject to change in response to currency exchange rate changes, markdowns and other commercial factors. The price applicable to your order will be the price current at the time your order is accepted.

Customers purchasing from a country served as DDP will incur relevant import duty and tax. Customers purchasing from a country served as DDU will be charged for the items purchased and shipping costs only. Import duty or tax costs will be invoiced to you directly from shipping company or an import broker appointed by you. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.

If you are a customer whose credit/debit card is not denominated in Euros or USD, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

Order Approval

All orders are subject to acceptance and availability.
 
Please note that items in your shopping cart are not reserved and may be purchased by other customers. After you place your order, you will be sent an e-mail to confirm that your credit card or PayPal account has been charged. Your card/PayPal account is debited at the same time you submitted your order on our e-shop. If your order has not been approved, you will be notified immediately via our site or by PayPal.

In the rare instance that your order is approved but any of the items you have ordered are not available, we will contact you immediately by e-mail to arrange for a full refund or a product exchange, if preferred.

Acceptance of your order and completion of the contract between you and Rocket Queens will be completed when we e-mail you to confirm the goods have been dispatched. The site and communication is always conducted in English; therefore, the final sale contract will also be in English.

We reserve the right to not accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria.

 Payment

We accept Visa, MasterCard and American Express. You can also choose to pay with Paypal. When selecting this option at checkout, you will be directed to the PayPal site.

Order Cancellation

At Rocket Queens, we will do our best to ensure your order is fulfilled. However, we reserve the right to cancel the order if we do not have sufficient stock. In the event of cancellation, we will contact you by e-mail within 24 hours of receiving your order. If we cannot fulfill the order, we will re-credit your account immediately. Rocket Queens will re-credit your account for the value of the goods and shipping only. Rocket Queens does not reimburse any bank charges you may have incurred in the transaction.
 
Please note card refunds may take up to 10 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately, we are unable to influence this.
 
Rocket Queens ai
m to ship any orders received that same day (excluding weekends and public holidays). However, please allow up to 72 hours for processing time. If you contact us and the order has already shipped, we cannot cancel the order. However, if the order has not been shipped, Rocket Queens will happily cancel the order and refund you.

Applicable Law

We own, control and operate the website from our offices in Greece. If you choose to access our website from outside Greece you do so on your own initiative and you hereby agree that in the event of a dispute between Rocket Queens and you, the laws of Greece will apply at all times. 

Legal

Access to the website and use of its content shall be subject to the terms set out below. By accessing and browsing the website visitor acknowledges unqualified acceptance of the conditions set out below: Rocket Queens endeavours to ensure, as far as possible, that the information published on this website is accurate and up-to-date and it reserves the right to correct the content at any time without notice. However, Rocket Queens cannot guarantee the accuracy, precision or comprehensive nature of the information made available on this website.

Therefore, Rocket Queens shall not be liable;

  • For any unavailability of the website.
  • For occurrence of any errors.
  • For any inaccuracy or omission relating to information available on the website.
  • For any damage resulting from interference by a third party leading to a modification of the information made available on the website or any inability to access the website at any time for maintenance and security reasons or as a result maintenance and security reasons or as a result of any other technical constraint.